This link points to a conversation on Go Massif's previous helpdesk, which was replaced in September 2026. Replies there no longer reach us.
If your query is still open, start a new conversation on our helpdesk. Mention your booking reference and we will pick up where you left off.
Booked with us before?
If you can no longer receive email at the address you booked with, move your account across - your bookings stay behind otherwise.
Only Go Massif staff can sign in here. To manage your booking, please sign in at gomassif.com.
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Please use a different email address.
Our email service refused to send the code to . Nothing is wrong with your account.
Please try again in a moment. If it keeps happening, contact us and we will get you in.
A new code can be sent 5 minutes after previous request. Please wait
We could not confirm the change automatically, so we need to do it by hand. Fill in a short form and we will call you to check your identity another way - a recent booking reference and travel dates are the quickest.
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We have told your old address about the change.
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