Helpdesk

Call us

New and existing bookings

For quotes, bookings, and any general question.

+33 4 50 89 35 68
Travelling today

For customers already on their way, whose transfer needs attention right now.

+33 9 70 44 61 10

Message us

Frequently asked questions

Luggage, child seats, shared and private transfers, and more: the answer may already be in the FAQ.

Read the FAQ

Report lost property

For anything left in a vehicle. The driver is asked to search, and the result follows within 48 hours.

Lost property form

Bespoke quote request

Complete this form to get a quote for journeys that cannot be priced automatically. Go Massif will respond with prices and availability details.

Bespoke quote form

Recover your account

For when the email address or mobile number on the account no longer works. Give details of your bookings, and the Go Massif team calls to confirm your identity.

Account recovery form