Left something in the vehicle?

Tell us which transfer, what the item is and where you are now. We ask the driver to search the vehicle and come back to you within 48 hours with the result.

Lost property report

Booking reference

Please enter the booking reference from your confirmation email.

Date of travel

Please enter the date you travelled.

What was left behind?

Please describe the item.

Where in the vehicle was it? (optional)

Where are you now?

Please tell us where you are - it changes what we can do next.

Details (optional)

Your name

Please enter your name.

Please enter your email address so we can tell you the result.

Phone

Please enter a phone number - returning an item is arranged by phone.

Lost property is handled under article 6.3 of our terms and conditions. Perishable items are not kept.

Still travelling today?

If you are at the airport or still on your way, call the operations team - the driver may still be nearby.

+33 9 70 44 61 10

What happens next

We contact the driver and ask them to search the vehicle.
You hear from us within 48 hours with the result.
Anything found is kept at our office in Verchaix. You can arrange a courier to collect it, or we can send it for a fee.
Unclaimed items are kept for six months.

Left something in the vehicle?

Lost property report

Still travelling today?

What happens next

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