Service hours and pickup times

Transfers run for flights landing at Geneva until 21:30 and for flights leaving from 09:25. For a departure, the pickup time is set from the flight time.

Service hours

By air By train or bus
Latest arrival Landing at Geneva by 21:30 22:15
Earliest departure Flight leaving Geneva from 09:25 07:25

The limits are there because drivers' working hours are restricted by law, and because the roads down from the resorts may not yet be cleared of snow at the very early hours a transfer would need to leave. That is less of a risk in spring, but still a risk.

Landing too late

Stay the night at one of the many hotels near Geneva airport, and book a transfer for the next morning, from 07:00. A private transfer can pick passengers up from their hotel; a shared transfer leaves only from the airport arrivals hall.

To book it, select 'no transport connection' and choose the pickup time. Before booking a late flight, consider an earlier one: a late private transfer, a taxi or a hotel often costs more than the fee to change the flight.

Flying out very early

Book a transfer the evening before to a hotel near Geneva airport. It avoids the risk of missing the flight, and the premium most transfer companies charge for very early transfers.

For an earlier pickup than the website offers, select 'no transport connection' to see earlier options and choose the pickup time.

Pickup time for a departing flight

Enter the flight's actual departure time when booking, not the pickup time wanted. Go Massif sets the pickup time in resort from it, allowing for peak-day traffic, and schedules earlier than normal when bad weather is forecast. It always aims to have passengers at the airport at least 2 and a half hours before the flight leaves.

Shared transfer

The pickup fits in with the other passengers' flights, so it can be up to 5 and a half hours before the flight. For a 10:25 flight, for example, a door-to-door pickup can fall between about 05:20 and 06:45. The exact time is sent by 16:00 the day before.

Private transfer

Passengers choose the pickup time. For a 10:25 flight, Go Massif recommends leaving no later than 06:45, as traffic at the Geneva border can be very heavy.

The confirmed pickup time comes by text message the day before. If it has not arrived by 18:00, call the number on the ticket and travel instructions, and the operations team gives the pickup time.

Dates

A question this page does not answer? The helpdesk answers messages, and the number to call while travelling is on the ticket.

Contact the helpdesk

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